| Q |
Who would I contact for a quote? |
| A |
Visit our Contact Us Page, and find the sales representative in your area and contact him/her directly. |
Q |
Are there any positions available within your company? |
| A |
Visit our Careers page, download and send an application. |
Q |
Is your company Robertson Industries or TotTurf? |
| A |
Our company name is Robertson Industries. TotTurf is our original product. Over the years, we have become known as our product name. However, because we now offer a variety of products, we are returning to using our company name solely. |
Q |
Are your products made from recycled materials? |
| A |
Yes, the buffing or cushion layer is made from recycled tires making our product environmentally healthy and safe. |
Q |
Does the product get hot? Are there better colors to order that are not as a hot? |
| A |
Any surfacing product will get hot when exposed to UV rays. The darker the color, the hotter the sufrace will get. |
Q |
Do the colors fade? |
| A |
Any product exposed to the harmful UV rays will fade over time. We recommend using our maintenance program to prolong the life of your pad. |
Q |
Is maintenance required? |
| A |
Yes. A good maintenance program is guaranteed to extend the life of your surfacing, thereby protecting your investment. |
Q |
What is the warranty? |
| A |
1-5 years, depending on product. |
Q |
Can I have designs, shapes, or characters? |
| A |
The only design not permitted is one that would compromise the integrity of the project. |
Q |
How many recycled tires do you use per year? |
| A |
That depends on the size and thickness of the pad. |