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FAQs


Frequently Asked Questions

Q   Who would I contact for a quote?
A Visit our Contact Us Page, and find the sales representative in your area and contact him/her directly.


Q


Are there any positions available within your company?
A Visit our Careers page, download and send an application.


Q


Is your company Robertson Industries or TotTurf?
A Our company name is Robertson Industries.  TotTurf is our original product.  Over the years, we have become known as our product nameHowever, because we now offer a variety of products, we are returning to using our company name solely.


Q


Are your products made from recycled materials?
A Yes, the buffing or cushion layer is made from recycled tires making our product environmentally healthy and safe.


Q


Does the product get hot?  Are there better colors to order that are not as a hot?
A Any surfacing product will get hot when exposed to UV rays.  The darker the color, the hotter the sufrace will get.
 

Q


Do the colors fade?
A Any product exposed to the harmful UV rays will fade over time. We recommend using our maintenance program to prolong the life of your pad.
 

Q
 

Is maintenance required?
A Yes.  A good maintenance program is guaranteed to extend the life of your surfacing, thereby protecting your investment. 


Q
 

What is the warranty?
A 1-5 years, depending on product.
 

Q


Can I have designs, shapes, or characters?
A The only design not permitted is one that would compromise the integrity of the project.

Q

How many recycled tires do you use per year?
A That depends on the size and thickness of the pad.



Question not answered?  Click here or call 1.800.858.0519.